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We design journeys across WhatsApp, email, and loyalty programs to increase repeat purchases, build trust, and extend customer lifetime value.
Acquisition is expensive — retention is efficient. Dotswitch helps brands turn every first-time buyer into a repeat customer through lifecycle journeys and personalized nudges.
Engage new buyers with post-purchase emails and WhatsApp touchpoints that reassure and educate.
Automated nudges for lapsed customers with timely offers and reminders.
Smart product pairings and recommendations that lift average order value.
Points, perks, and tier-based rewards that keep customers coming back.
Loops that collect and showcase reviews, boosting credibility and organic discovery.
Dashboards monitoring customer lifetime value and retention rates for ongoing optimization.